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Shipping & Returns

Updated: September 2016

At Gryphon Engineering, we always aims to provide the most reliable, fast, and affordable shipping rates for every customer through a hassle-free experience. Be it for a Canadian or International customer, or for an online order or an order processed by our professional sales team - Gryphon will ensure that you receive the best shipping solution that fits your needs in order for you to receive our quality products.

Gryphon has taken efforts to provide its best attempt of standard online rates for most countries. Please note, these rates are intended to reflect the accurate shipping charges for the purchase of publicly-available tactical gear products that Gryphon offers through its online store terminal. All shipping rates are estimates and may be subject to change - you will be immediately contacted of any change prior to shipping.

If you are unsure of the rate for your specific country, please contact Gryphon's professional sales team, and they can provide you with helpful information and shipping estimates prior to placing your order. (Monday to Friday, 8:00-4:00pm Canada, EST) Please be aware that production times may vary due to the time of year and customer demand. Please email april@grypheng.com if you require detailed delivery information or an expedited order.


RATES + AVERAGE TIMES

 

ONLINE ORDERS - Tactical Gear + Online Specials - To CANADA: 

  • Standard Rate: $10.00 CAD (Canada Post, 1 to 2 weeks from receipt of order, Shipping from Ottawa)
  • Express Rate: $24.50  CAD (Canada Post, 1 to 2 weeks from receipt of order, Shipping from Ottawa)

 

ONLINE ORDERS - Tactical Gear + Online Specials - To USA Mainland/APO: 

  • Standard Rate: $16.95 CAD (Canada Post/USPS, 1 to 2 weeks from receipt of order)
  • Express Rate: $34.50 CAD (Canada Post/USPS, 1 to 2 weeks from receipt of order)
  • Please note, Gryphon is not responsible for any duties, tarrifs or additional taxes that this order may be subject to upon entry of your country. For details, Gryphon encourages you to contact your Government agency for details.

 

ONLINE ORDERS - Tactical Gear + Online Specials - International (Category 3):

  • Standard Rate: $64.95 CAD (Canada Post, Various times, 1 to 2 weeks from receipt of order)
  • Category 3 Countries Include: BRA, ISR, JOR, NZL, PHL, RUS, ZAF
  • Please note, Gryphon is not responsible for any duties, tarrifs or additional taxes that this order may be subject to upon entry of your country. For details, Gryphon encourages you to contact your Government agency for details.

 

ONLINE ORDERS - Tactical Gear + Online Specials - Rest of World (Category 4):

  • Standard Rate: $46.95 CAD (Canada Post, Various times, 1 to 2 weeks from receipt of order)
  • Please note, Gryphon is not responsible for any duties, tarrifs or additional taxes that this order may be subject to upon entry of your country. For details, Gryphon encourages you to contact your Government agency for details.

 

ONLINE REQUEST FOR QUOTE OR PURCHASE ORDER - Restricted Products (for LE and Government only):

  • For restricted products that are available for use by Law Enforcement and Military (for products listed online), we urge you to use Gryphon's website to process your order request, at which time, Gryphon will provide various shipping options within 24 hours after receiving the order (Monday to Friday, 8:00-4:00pm EST). The online shipping rates are intended for online commercial purchases as compared to purchases of restricted and/or specialty goods may be subject to increased shipping rates due to weights, values, special instruction, and the type of service requested. Please contact Gryphon's professional sales team for full details and shipping estimates.

 

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